ERS respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for refrigeration services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Business or property address
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Service details or inquiries submitted through contact forms
We may also automatically collect limited technical information, such as:
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IP address
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Browser type
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Pages visited
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Date and time of access
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and service requests
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Schedule and provide refrigeration services
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Communicate with you about estimates, appointments, or support
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Improve our website and services
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Comply with legal or regulatory requirements
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information only when necessary:
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With service providers or contractors assisting us in business operations
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To comply with legal obligations or respond to lawful requests
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To protect our rights, property, or safety
All third parties are expected to keep your information confidential.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and user experience. You can choose to disable cookies through your browser settings.
5. Data Security
We implement reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction or deletion of your data
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Withdraw consent for data processing
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.